Legal
Privacy Policy
This privacy policy explains how Bionatura handles personal information collected through this website and when you contact the team. It covers what information is collected, how it is used and protected, and the choices available to you. By using this website or sending an enquiry, you acknowledge the practices described here.
Last updated: LAST-UPDATED-DATE-HERE1Introduction
This policy applies to the Bionatura website and to enquiries made by form, email, phone or WhatsApp. It should be read alongside the terms and conditions.
2Information we collect
We collect the information you provide when you contact us, such as your name, company, email address, phone number and the details of your enquiry. We may also collect limited technical information about how the website is used, such as through cookies and analytics.
3How we use your information
We use your information to respond to your enquiries, to provide products, services and information you request, to manage supply and orders arranged with the team, and to improve the website and our service.
4Cookies and analytics
The website may use cookies and analytics tools to understand how it is used and to improve it. You can control cookies through your browser settings. The specific tools in use will be confirmed and described here.
5How we share information
We do not sell your personal information. We may share it with trusted service providers who help us operate the website and business, and where required by law. Any such sharing is limited to what is necessary.
6Data retention
We keep personal information only for as long as needed for the purposes described here or as required by law, after which it is deleted or anonymised.
7Your rights
Subject to the laws that apply, you may have the right to access, correct or delete your personal information, or to object to or restrict certain uses. To exercise any right, contact us using the details below.
8Data security
We take reasonable measures to protect personal information against loss, misuse and unauthorised access. No method of transmission or storage is completely secure, but we work to keep your information safe.
9Third-party links
The website may link to third-party sites. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.
10Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated.
11Contact us
If you have any questions about this policy or your personal information, contact us at info@bionatura.ca.